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Case Study: Solving Precision & Compliance Challenges for a Leading U.S. Biomedical Manufacturer with Custom Made Dowel Pin Solution

The Problem

A leading defense manufacturer faced a critical challenge when tasked with fulfilling an order requiring DFARS compliant parts. Specifically, they needed socket head cap screws in alloy and stainless steel with full certified paperwork and traceability. While standard socket cap screws are widely available from national catalog companies, finding domestically manufactured parts with the required certifications proved to be a daunting task for the defense contract manufacturer. They needed custom stainless steel dowel pins for a new medical device, requiring the following essential specifications:

  • Non-standard size:** 1/2" in length, with a unique diameter of .085".
  • Tight tolerances:** +/- .0005" for both diameter and length.
  • Limited quantity and budget:** A few thousand pieces, with a total budget under $2,500.
  • Full documentation:** Required full material certification, lab test reports, heat treatment certifications, and a signed MFG Certificate of Conformance.
The company’s existing supply chain could not fulfill these specific requirements. After extensive searching, they found no U.S. manufacturer capable of providing the high-precision parts while ensuring complete paperwork compliance, staying within their budget, or meeting delivery timelines.

The Solution
Enter MF Supply, a trusted partner specializing in providing solutions for manufacturers requiring certified domestically manufactured parts. Leveraging our expertise, MF Supply offered a unique solution to the defense manufacturer. By converting the manufacturer's description-based products into standard Holo-Krome part numbers available off the shelf, MF Supply ensured quick and efficient access to certified, DFARS-compliant parts. MF Supply provided a customized solution addressing all aspects of the client's needs:
  • Fast and Flexible Quoting:** Within 48 hours, MF Supply delivered a detailed quote including multiple quantity price breaks and an optional expedite fee for quicker delivery.
  • Made in the USA:** MF Supply collaborates exclusively with domestic U.S. manufacturers equipped to meet strict standards and precise tolerances.
  • Full Traceability and Compliance:** All necessary certifications were included, such as material certifications, lab test reports, heat treatment certifications, and a signed Certificate of Conformance, enabling the biomedical firm to uphold their compliance standards.
  • Efficient Delivery:** MF Supply expedited the manufacturing process, ensuring parts were delivered within 8 weeks of order receipt—well within the client's timeline.
The Results

By collaborating with MF Supply, the biomedical company successfully:
  • Obtained their custom-made, USA-manufactured stainless steel dowel pins with precise specifications, maintaining quality and documentation standards.
  • Remained within budget, ensuring they did not exceed the $2,500 project limit.
  • Achieved full compliance with all regulatory and internal quality control standards, thanks to the comprehensive documentation provided.
  • Met stringent deadlines with expedited manufacturing and timely delivery.
The success of this initiative has led to repeat orders, and MF Supply now keeps safety stock of this component for the customer, ensuring they can meet future urgent requests without production delays.

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